If you’re travelling in Canada today, you might want to prepare for airport delays due to a partial systems outage.
In an announcement on X, the Canada Border Services Agency (CBSA) said the outage is currently “impacting airports” and that it is working with partners to solve the issue.
There is currently a partial systems outage impacting airports. We are working with partners on fixing the issue. We apologize for any inconvenience this outage may cause and thank you for your patience. pic.twitter.com/3iGjNXRvGb
— Canada Border Services Agency (@CanBorder) August 20, 2024
Toronto Pearson Airport added that the issue is affecting Primary Inspection Kiosks (PIK) in Terminals 1 and 3, and passengers may experience longer wait times at customs.
@CanBorder is experiencing a systems outage at the Primary Inspection Kiosks (PIK) in Terminals 1 and 3. You may experience longer than normal wait times at customs. https://t.co/Xe42qwOtzJ
— Toronto Pearson (@TorontoPearson) August 20, 2024
In a response to Daily Hive, Montréal-Pierre Elliott Trudeau International Airport said that the current “national system failure” is causing a slowdown at border control in all airports across the country.
“However, there is no major impact at YUL Montréal-Trudeau International Airport,” added a representative.
“Technicians are currently assessing, and a contingency plan has been deployed, enabling passengers to be processed, but obviously with a longer-than-usual delay.”
Daily Hive has contacted CBSA and several other major airports across the country for further comment. We’ll update this story when we receive more information.