Canada Post assures customers it has ramped up operations but warns of delays

As employees return to work after a month-long strike, Canada Post said it’s continuing to “ramp up operations” to address the backlog.

In a release on December 20, the Crown Corporation stated that it is making “good progress” and is working to stabilize its delivery network.

“Canada Post has processed the parcels held in the postal system during the strike, with all these items now flowing through our network or delivered,” reads the statement. “We expect a significant portion of these items to be delivered before Christmas.”

Canadians are urged to drop off parcels and letters as post offices are open. If you have carded items held at local post offices due to the strike, they’ll be available for pick up for 15 days from December 17.

canada post strike

Canada Post

Employees are working extra hours to address delays before the holidays. This weekend, select cities will also receive deliveries.

However, even as Canada Post boosts operations, Canadians should still expect delays.

On-time service guarantees are currently suspended. Domestic packages and delivery operations for rural and remote areas could be delayed “into early January 2025.”

If you send or receive mail between urban centres, it could be delayed by two to three days. However, packages “travelling longer distances” could be delayed up to ten days.

Canada Post will be closed on December 25 and 26, and January 1.

On November 15, the Canadian Union of Postal Workers (CUPW) announced that over 55,000 employees nationwide were on strike ahead of the busy holiday shopping season. Ten days later, Canada Post reported that it had already had over 11 million undelivered parcels

Canada Post stated, “With a large, integrated network of processing plants, depots and post offices across the country, we expect to return to full-service levels and normal delivery standards in early January.”

Source