It’s unclear if London Drugs stores will be able to reopen Monday, after what was described as “an operational issue” forced western Canada locations to close Sunday.
The company has publicly provided few details as to what exactly forced the mass closures over the weekend. However, various reports suggest a cybersecurity incident was to blame.
“Pharmacists are standing by to support with urgent pharmacy needs. We advise customers to phone their local store’s pharmacy to make arrangements,” London Drugs said in social media posts Sunday morning.
A photo from the entrance of the London Drugs at Broadway and Cambie in Vancouver said the store was down due to a system error, and that it was unable to process transactions of any kind.
“We currently have no ETA, however, IT is working hard to resolve the issue,” the sign reads.
There are 52 stores in B.C., 21 stores in Alberta, five in Saskatchewan, and one in Manitoba.
CityNews has reached out to London Drugs for more information.
-With files from The Canadian Press