Parking provider Park’N Fly has disclosed that an unauthorized third party accessed its network last month and gained access to one million customer files.
The breach occurred from July 11 to July 13, but the company said in a statement that an investigation has determined that “no payment information was compromised.”
Park’N Fly said the personal information that was accessed may include “names and basic contact information,” including email and mailing addresses.
The company said it has taken steps to upgrade its network security and has notified customers about the breach.
“While we deeply regret any concern this incident may have caused, we want to reassure our valued customers and partners that we are taking all necessary steps to safeguard their information,” Carlo Marrello, CEO of Park’N Fly Canada, said in a statement.
An email sent to affected customers provides a synopsis of the breach and the company’s response to what has happened. Customers with followup questions can contact the company at 1-844-405-3577.
The Park’N Fly website indicates that the company operates airport-area parking facilities in Halifax, Montreal, Ottawa, Toronto, Winnipeg, Edmonton and Vancouver.